Jobs

We are seeking an organised and detail-focused System & Project Officer to provide systems and operational support within the Asset Management & Maintenance Service.

The role supports repairs systems, performance monitoring, and service processes, working with managers, officers, and contractors to assist the effective coordination of repairs activity.

• Monitoring and maintaining electronic repairs systems and work schedulers to support efficient allocation of work and achievement of agreed timescales
• Coordinating repairs activity and supporting the adjustment of workloads and resources to assist service delivery
• Producing performance, statistical, and operational information to support managers and service reporting
• Providing systems, technical, and administrative support to Repair Managers and Neighbourhood Repair Officers
• Supporting staff and contractors with system use, including inductions, training activity, and resolving system-related issues
• Supporting service processes including procurement activity, asset and transport records, compliance awareness, and customer communication

Requirements for the role

• GCSE Grade C or above (or equivalent) in English and Mathematics
• Experience in a systems, planning, or operational support role within a busy service environment
• Good organisational skills, with the ability to work accurately, manage competing tasks, and work to agreed timescales
• Ability to produce reports, statistical information, or performance data to support service activity
• Good communication skills, with the ability to work effectively with internal teams, external partners, and customers

If you are a methodical and reliable individual with strong systems and organisational skills, we encourage you to apply and support the effective delivery of the Asset Management & Maintenance Service.

For an informal discussion, please contact Alex Isherwood on alex_isherwood@sandwell.gov.uk

To apply please click the Apply Now link below.

Company: Sandwell Metropolitan Borough Council

Salary: Band E, SCP 18-25 (£31,537 - £36,363 per annum)

Location: Sandwell, West Midlands, West Midlands

Sector: Corporate Services

Sector: Facilities Management

Sector: Regeneration and Local Economies

Job Role: Officer