We are looking for a dedicated and professional Pest Control Officer to join our Commercial Pest Control Team. This is a varied, frontline role delivering a high‑quality pest control service to both residential and commercial customers across North Yorkshire. We are committed to protecting public health and maintaining a safe environment for residents and businesses.
You will play a vital role in protecting public health by investigating, managing and treating a wide range of pest issues, including rodents and insects, while delivering excellent customer service and representing the Council positively. You will be working as part of a professional team providing a high-quality commercial pest control service alongside supporting our statutory services promoting community well-being.
About the Role
This is a van‑based role involving inspections, treatments, surveys and proofing works across domestic and commercial premises. You will work independently on a varied caseload, while being part of a supportive team that values professionalism, continuous improvement and personal development.
Key Responsibilities
- Carry out inspections and investigations of pest infestations in domestic and commercial properties
- Provide effective treatments, control measures and preventative advice for a wide range of pests
- Undertake proofing works to prevent pest access to buildings
- Communicate clearly and professionally with customers, including those who may be anxious or distressed
- Provide estimates and advice for one‑off treatments and ongoing contracts in line with the Council’s fees
- Ensure all work complies with health & safety legislation and COSHH requirements
- Complete accurate records of inspections, treatments, materials used and associated risks
- Monitor stock levels, order supplies and ensure safe disposal of waste
- Support service development, marketing and income generation
- Maintain up‑to‑date knowledge of legislation and complete all mandatory CPD and training
- Provide operational cover across North Yorkshire, including seasonal pressures and emergencies
What We’re Looking For
Essential Requirements
- Experience working in a pest control role
- RSPH Level 2 Certificate in Pest Management (or equivalent)
- Sound knowledge of common pests and pest control methods
- Strong face‑to‑face customer service skills
- Ability to work calmly in challenging or stressful situations
- Good problem‑solving and investigative skills
- Knowledge of health and safety principles relating to pest control
- Ability to work independently and manage a caseload
- IT skills, including use of Microsoft Office
- Full driving licence
- Confident use of spoken and written English
What we offer
- Competitive salary and local government pension scheme.
- Generous annual leave and flexible working options.
- Ongoing training, CPD and professional development opportunities.
- A supportive team environment committed to public health and safety.
For further information or for an information conversation please contact Drew Fussey, Environmental Enforcement Manager on Drew.Fussey@northyorks.gov.uk
Key Documents:
Job Description
Company: North Yorkshire Council
Salary: £31,537 - £34,434 per annum
Location: Malton, North Yorkshire
Sector: Corporate Services
Sector: Administration
Sector: Communications
Job Role: Officer