The Brokerage Team at West Northants Council Broker care packages for Adult Social Care Services that ranges from Residential, Respite and Community based Care, Supported Living, Supported Accommodation and Support at Home in accordance with the Care Act 2014 and Council policy.
The Brokerage Team at West Northants have three service areas -
Community Northampton
Daventry & South Northants
Acute Brokerage
The Brokerage Team Leader will be responsible for the Community Northampton Brokerage and the role itself will require the Brokerage Team Leader to coordinate the effective and efficient workload management of the Brokerage Team and conduct monthly VIP’s for the Brokerage Officers they will also ensure that service referrals and queries are carried out in a timely manner. The post holder will need to ensure management of brokerage referrals are conducted accurately and effectively working with our colleagues in Quality, Commissioning and Adult Social Care.
The post holder will be able to manage the flow of work for the service in a professional, customer focused and efficient manner utilising a combination of people, process, and technology
The post holder will be required to improve service performance and financial efficiencies in line with overall directorate and corporate objectives through allocation of work and effective staff management.
Working Hours –
Monday - Thursday 9am - 5:30pm
Friday 9am - 5pm.
Brokerage fall in line with Part Flexible Working Policy, this means that you will need to be in the office for a minimum of two days a week.
If you require any additional information, please email Harriet Murphy, Team Manager - Harriet.Murphy@WestNothants.gov.uk
Our benefits
We offer a wide range of benefits to our employees, these include:
What will you be doing?
About you
The ideal candidate will have essential line management and the ability to work in a team, you will also have to have experience and knowledge about Social Care and Provider Services.
You must be able to communicate at all levels and build good working relationships internally and externally.
You will need to be able to have positive team work ethics as well as be able to work on your own initiative.
The role requires you to be operational as well as transactional so IT skills are essential.
About us
We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.
Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services.
Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU
At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.
When potential is unlocked, talent thrives.
Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.
West Northants Council, where careers thrive.
Should you require the Job Description in another format or language, please contact: Careers@westnorthants.gov.uk
To apply please click the Apply Now link below.