Jobs

At Kirklees Council we work in innovative and practical ways to deliver high‑quality services to our communities. We are looking for a motivated and detail‑focused Business Support Officer to join our Document Control Team within Welfare & Exchequer.

This is a key role supporting the effective running of essential council services. You will be part of a professional and supportive team responsible for processing large volumes of sensitive documentation accurately and efficiently, ensuring information is available to support timely decision‑making.

Key Responsibilities:

• Process incoming post and electronic documents, including scanning, indexing and record management
• Maintain accurate and secure records using council IT systems
• Provide high‑quality administrative and business support to service teams
• Work to targets, standards and deadlines in a high‑volume environment
• Handle confidential and sensitive information appropriately
• Work proactively as part of a team to support service objectives

What We Are Looking For:

• Have strong administrative and IT skills, with good attention to detail
• Be well organised and able to work accurately at pace
• Enjoy working as part of a team in a busy office environment
• Have a positive, flexible and supportive approach to work
• Be committed to excellent customer service and continuous improvement
• A person who can role model the council’s behaviours.

Experience in a document management, administrative or business support role is desirable, but not essential, as full training will be provided.

Why Work for Kirklees?

At Kirklees Council, we value the behaviours and attitudes of our staff as much as their skills. We offer flexible working, access to learning and development opportunities, and the chance to build a career within the Business Support job family while making a real difference to our communities.

Working Hours: Your working week will largely be during standard office hours, Monday to Friday.

Application Process: To be shortlisted, you must demonstrate how you meet the shortlisting criteria as detailed on the job profile. Please refer to the job profile and focus sheet for further information.

If you have any questions or would like more information about the job, then please contact Jessica Churchward on 01484 221000.

Jessica Churchward is the manager for this role, please contact them on 01484 221000 for an informal discussion, or if you need any more information. 

Company: Kirklees Metropolitan Council

Salary: £25,583- £25,989

Location: Kirklees, West Yorkshire, West Yorkshire

Sector: Corporate Services

Sector: Administration

Sector: Communications

Job Role: Officer

Job Role: Support Worker