We are looking for a highly motivated and committed Housing Options Advisor to join our very busy Housing Needs Service.
You must have highly effective interpersonal skills, the ability to communicate effectively at all levels & personal resilience to working with challenging people.
To be successful in this post you will need to be highly organised, able to work within strict deadlines and have good IT skills.
We are looking for a highly motivated and committed Housing Options Advisor to join our very busy Housing Needs Service.
You must have highly effective interpersonal skills, the ability to communicate effectively at all levels & personal resilience to working with challenging people.
To be successful in this post you will need to be highly organised, able to work within strict deadlines and have good IT skills.
What I might be doing?
- To interview homeless applicants and gather relevant information regarding their homelessness
- To ensure that all homeless applicants have had their circumstances fully assessed
- To make relevant third-party enquiries and obtain information to help establish details of the case.
- To manage a case load ensuring that appropriate work is undertaken to prevent homelessness and the need for emergency/temporary accommodation wherever possible.
- To provide homeless applicants with a full appraisal of their situation providing realistic and assertive but sensitive housing options advice
Essential requirements:
- Level 3 qualifications (National Qualifications Framework in the UK) or able to demonstrate significant relevant experience.
- Good knowledge of Homeless legislation, guidance and good practice
- Good knowledge of accommodation options and services for homeless and vulnerable people i within the district.
What can I expect?
- This is a Full-Time post of 37 hours per week.
- 25 days of Holidays plus 8 Bank Holidays.
- Support and ongoing training.
- Discounted and subsidised public transport (Arriva Bus Annual Travel Ticket, Northern Trains Limited (NTL), MetroCard)
- The Local Government Pension Scheme (LGPS)
- Great range of benefits including discounted membership to our excellent leisure facilities with free 12 weeks exercise program with a dedicated personal trainer, discounts for a range of retail, entertainment, health and leisure providers, cycle to work scheme and many more.
- Based in the centre of Wakefield, this role involves a mixture of home and office working at present.
Want to Know More?
If you would like to know more about the role, the recruitment process or working for Wakefield Council feel free to contact Nicola Greenwood / Richard Dutchman.
Tel: 01924 304367
E-mail: housingoptionsduty@wakefield.gov.uk
To apply please click the Apply Now link below.
Company: Wakefield Council
Salary: £32,061 - £34,434, Grade 7, 37 hours, Permanent
Location: Wakefield, West Yorkshire
Sector: Housing
Sector: Community Services
Sector: Housing Associations
Job Role: Advisor