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Housing Support Assistant

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Salary
£27,254 - £29,064 pro rata per annum
Expires
08/03/2026
Location
Greenwich, London (Greater)
Job Type
Full Time

Are you passionate about making a difference?

We are seeking a dedicated Support Assistant to join our team at Derwent lodge, a supported accommodation unit for 14 vulnerable residents.

Our residents come from diverse backgrounds and may face challenges such as addictions, mental health issues, and the impacts of trauma.

About the Role

Hours are varied over a two-week rota with negotiable weekday evenings – Annualised hours also available.

As a Support Assistant, you will play a crucial role in fostering a safe, supportive, and empowering environment for our residents. You will build trusting relationships with residents and team members, working closely with Support Officers to plan and deliver engaging activities that develop life skills and increase confidence. You will respond to individual needs with empathy and professionalism, taking a proactive approach to managing challenges and adapting to changing circumstances. The role also involves maintaining accurate records and consistently following all safeguarding protocols.

Your focus will be on

·       Assisting residents in developing essential life skills across all age groups.

·       Providing emotional support and understanding to individuals who may have experienced trauma.

·       Collaborating with a large, multidisciplinary team to create and implement tailored support plans.

·       Encouraging independence and motivation in daily activities.

·       Promoting a positive, inclusive atmosphere that prioritises well-being, growth and development.

About You:

We are looking for individuals who are:

·       Resilient and adaptable

·       Able to remain calm and effective under pressure

·       Enthusiastic and bring positivity to the role

·       Motivated: Driven to support residents in overcoming barriers and achieving their goals

·       Team Players: Comfortable working in a large, collaborative team environment

·       Experienced: Previous experience in supporting individuals with addictions, mental health issues, or trauma is desirable but not essential

 Working for us

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position.

  • Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays.
  • Pension: save for your retirement with our generous local government pension scheme
  • Fitness & Rewards: Fitness discounts with various Gyms across the county. Stay on top of your game and save £££.
  • Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers.
  • Plus, lots more…

Contact and apply

To learn more about this exciting opportunity, please contact Helen Burrows Helen.Burrows@northyorks.gov.uk or Jennie Young Jennie.Young@northyorks.gov.uk.

To apply, simply click on the “Apply Now” button. Please upload your CV (ensure personal details are removed) and submit your application by midnight on the closing date.

Key Documents

Job Description

Total Rewards Brochure

Key Dates

Closing Date: 8th March 2026

Company: North Yorkshire Council

Salary: £27,254 - £29,064 pro rata per annum

Location: Greenwich, London (Greater)

Sector: Housing

Sector: Community Services

Sector: Neighbourhood Services

Job Role: Support Worker

Apply for Housing Support Assistant
This role expires 08/03/2026.
Apply Now
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