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As an ICT Engineer at Westmorland and Furness Council, you will play a crucial role in providing 2^nd line ICT Support for all aspects of our ICT Infrastructure and Systems. As part of the operations team, this role will provide 2^nd line technical support services to all ICT end users within the Council covering on premise and cloud environments.

In this dynamic role, you will have the opportunity to implement best practices in ICT support and operations, develop and maintain strong relationships with various teams, and drive continuous improvement initiatives to enhance service delivery. Your experience and technical skills will be vital in aligning our ICT Support with the strategic goals of Westmorland and Furness Council, ultimately contributing to the effective operation of our community services.

Join us in a collaborative environment where your technical skills and innovative ideas will make a tangible impact. If you are ready to take on a rewarding challenge and help us elevate our ICT services, we encourage you to apply!

Who we are looking for… 

Westmorland and Furness Council are looking for a skilled ICT Engineer to join the operations team who provide 1^st and 2^nd line technical support for all ICT end users within the Council. In this pivotal role, you will ensure the delivery of high-quality 2^nd line ICT support across the organisation and drive continuous improvement initiatives.

If you thrive in a fast-paced environment and have a track record of enhancing business efficiency and high quality user experience, through the delivery of customer focused support, then we want to hear from you! Join us in making a positive impact on our community by delivering innovative technology solutions. Apply now to become an integral part of our team!

For more information about this role, including key accountabilities and essential criteria, please view the Post Specification. 

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site. Our benefits | Careers (westmorlandandfurness.gov.uk)

Would you like to find out more?

For further information about this role, such as responsibilities and essential criteria please view the below attachments:

• Post Specification
• Role Profile

If you would like an informal conversation about the role, or if you have any questions, please contact Ben.Wright@westmorlandandfurness.gov.uk

Company: Westmorland and Furness Council

Salary: £36,363 - £37,280

Location: Cumbria / Various, Cumbria

Sector: Corporate Services

Sector: IT

Job Role: Engineer