Jobs

You will provide practical, personal and emotional care and support and to WNC customers who may have a range of different health and social care needs.

You will support the customer to maintain or develop social networks and interests, where required organising and or participating in activities of the customers choice. To always be mindful of treating customers with kindness, respect and compassion, that helps foster a feeling of happiness and contentment for customers in their home or place they visit.

You will ensure each customer experiences a service that meets their own personal needs and preferences, as set out in their care/support plan, and to refer any areas of concern to the duty manager.

Our benefits

We offer a wide range of benefits to our employees, these include:

• Generous annual leave entitlement starting at 28 days annual leave per year, 29 days for senior managers (pro rata, depending on how many hours per week you work), plus bank holidays. An additional 5 days, linked to continuous service, and ability to purchase up to 6 weeks additional leave per year.
• Cycle to Work scheme. 
• Local Government Pension Scheme plus immediate life cover (3 times your annual salary from day one) and ill-health protection.
• Employee discounts with local and national retailers, days out, finance, health and beauty, travel and eating out plus lots more.
• Car Lease scheme
• Payment of professional subscription / membership - If your job description requires that you are registered with or are a member of a professional body, WNC will pay for your professional subscription or membership fees.
• Employee Assistance Programme - We have an employee support programme run by Health Assured, an independent, external organisation. Health Assured is available for you and your immediate family members, 24 hours a day, 7 days a week, 365 days a year and includes telephone counselling, legal advice, bereavement support and medical information.
• Ongoing training and development opportunities.
• A variety of flexible working options to support your work/life balance, including full or part time, term time, 9-day fortnight, etc. (subject to business needs).
• Our West Ways of Working – We want our workforce to thrive, and we equip our employees with the right technology to support hybrid and collaborative working, on or off site, depending on the role.
• Making a difference - If you want to use your skills and experience with an organisation that are genuinely invested in making a difference, are committed to improving people's lives, and whose success has a direct impact on the wellbeing of your family, friends and people in your local area, then West Northamptonshire Council is the place for you.

What will you be doing?

Carry out day to day, practical organisation of shifts in Turn Furlong Recovering Independence Bed Unit for people accessing our services.

To always show kindness, compassion and understanding towards customers.

To provide high quality and flexible support and care to customers in a range of services to enable them to achieve a level of independence to their own abilities.

To deliver a person-centred approach that meets each customer’s aspirations and abilities towards achieving their wellbeing, rights, and choices.

For any queries about this role, please speak to Heather Elkington - Heather.Elkington@westnorthants.gov.uk

About you

You will have the ability to manoeuvre customers as required, using differing levels of physical effort

You will have a sound understanding of good care principles

You will be able to maintain straightforward, clear and concise records

Good planning and team-working skills

You will be able to work flexibly, e.g. evenings, weekends, Bank Holidays, to meet the needs of the service and its customers and have an awareness of sensitivity and discretion in all verbal and written information (Data Protection)

About us

We’re a new council, following one of the largest shake-ups in local government reform in recent history. As a new authority, we’re embarking on an exciting journey to deliver exceptional services for our residents, customers and communities.  

Our vision at West Northamptonshire Council is ‘to make West Northants a great place to live, work, visit and thrive’. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. 

Hear more from our Chief Executive, Anna Earnshaw, about what it's like to work at West Northants Council https://youtu.be/lV0EfeUF4aU 

At West Northants Council, it’s about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people.

When potential is unlocked, talent thrives.

Choose a career that offers you a true sense of achievement, fills you with pride and challenges you in a positive way, every day.

West Northants Council, where careers thrive.

Should you require the Job Description in another format or language, please contact: Careers@westnorthants.gov.uk

To apply please click the Apply Now link below.