The future is incredibly bright for No Wrong Door, and we are looking for an exceptional manager to help shape it. This is more than a management role. It is a chance to lead a service that changes lives every day.
Based at Dovedale, our No Wrong Door Hub in Harrogate, this is a rare opportunity to lead one of the most innovative and respected adolescent models in the country. At No Wrong Door, we are committed to ensuring that every young person receives the right support, at the right time, from the right people. We believe in building strong relationships, creating opportunities, and helping young people achieve the very best outcomes.
About the Service
We are seeking an experienced, dynamic and motivated Residential Manager to lead the No Wrong Door Hub and undertake the role of Registered Manager for the hub's children's home serving the west and central areas of North Yorkshire.
This is a truly unique leadership opportunity where you will champion and further develop the No Wrong Door model through strong relational practice and evidence-based interventions. Working alongside a highly skilled multi-disciplinary team, you will have the privilege of supporting children, young people and families to overcome challenges, build resilience and achieve positive futures.
As the No Wrong Door Team Manager, you will provide inspiring leadership, management and direction to staff, ensuring our culture, values and practice model are embedded in everything we do. You will play a pivotal role in developing effective multi-agency partnerships and driving forward outstanding outcomes for children and young people.
Whilst this role is immensely rewarding, we recognise that supporting young people with complex needs can at times be demanding. We are therefore committed to ensuring that our leaders are well supported, professionally challenged and able to thrive.
About the Role
Supported by two experienced Deputy Managers, you will lead a highly skilled multi-disciplinary team that includes colleagues from social care, health and police services. You will oversee a diverse range of support and placement options for young people including residential care, emergency provision, Edge of Care services, activities, and bespoke packages of support.
You will never be expected to lead this work alone. The role sits within a supportive and experienced management structure, where collaboration, reflective practice and shared problem-solving are key strengths. Alongside your Deputy Managers, you will benefit from the support and guidance of an experienced and approachable Responsible Individual and Head of Service, both of whom are committed to helping you and your team succeed.
This role requires registration with Ofsted as the Registered Manager for the children's home. As such, applicants must have a minimum of two years' experience, within the last five years, in a role relevant to the residential care of children, alongside experience in a senior practitioner or management position.
The successful candidate will also participate in the out-of-hours Standby Manager rota, providing advice and support to No Wrong Door Hubs, Next Steps Supported Accommodation and the Emergency Duty Team. An additional allowance is paid for this responsibility.
Why Join Us?
There has never been a more exciting time to join Children's Services in North Yorkshire.
As we prepare for the implementation of the Families First Partnership Programme and respond to the national social care reforms, we are investing in the future of services for children, young people and families. Significant work is underway to shape our delivery model for 2027 and beyond.
Alongside this, our ambitious Homes for Children Sufficiency Strategy 2026-2029 will deliver substantial developments across our residential and placement support services, creating exciting opportunities for innovation, growth and service development.
This is your opportunity to be part of that journey; to influence the future of young people’s services, develop talented practitioners, and make a lasting difference to the lives of some of North Yorkshire's most vulnerable young people.
If you are an inspirational leader/manager who is passionate about relational practice, believes in young people's potential, and wants to be part of a service that is nationally recognised for innovation and impact, we'd love to hear from you.
For further information about the role please contact Teri Owens at Teri.owens@northyorks.gov.uk (07966 803559) or James Cliffe at James.cliffe@northyorks.gov.uk (07792 308612)
Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: Advice on your job application | North Yorkshire Council
Key dates
Closing Date: Sunday 4th October 2026
Shortlisting Date: Monday 5th October 2026
Interview Date: Monday 12th October 2026 at Harrogate Civic Centre
Company: North Yorkshire Council
Salary: £53,051 to £57,372 per annum
Location: Harrogate, North Yorkshire
Sector: Health and Social Care
Sector: Healthcare Management
Job Role: Manager