We are a specialist welfare rights service, providing information and advice about the full range of welfare benefits and tax credits to staff, advisers and residents. Support for staff includes a full training programme, analysis of the impact of benefit changes and advice for council colleagues and front-line advisers. Services for residents are mainly delivered through a telephone advice line but also include information and publicity, talks, work with partners on specific projects, and outreach services. The team works very closely with the Universal Support Team, Money Advice Team and the Emergency Support Team.
The role is offered on a hybrid basis with a minimum of 2 days in the office per week (following an initial settling in period).
For an informal discussion please contact Haja Turay at Haja.Turay@royalgreenwich.gov.uk or 0208 921 2072.
Company: Royal Borough of Greenwich
Salary: SO2 - £40,182 - £42,060 (with pay award pending)
Location: Greenwich, London (Greater)
Sector: Corporate Services
Sector: Customer Services
Sector: Finance
Job Role: Officer